Frequently Asked Questions - Get Help

Metascholar Institute is an online learning platform developed by Metascholar Consult Limited, offering flexible, affordable, and high-quality courses in fields like Artificial Intelligence, Business, ICT, Research, and Education.
Our courses are open to everyone: students, professionals, educators, and lifelong learners, regardless of location, with a focus on accessible learning in Africa and beyond.
Create a free account, browse the catalog, and click “Enroll” on your chosen course. Payment can be made via mobile money, credit/debit card, or bank transfer, depending on your region.
We offer both. Self-paced courses let you learn on your own schedule, while instructor-led sessions follow a structured timetable. Each course description indicates the format.
Refunds are available within 7 days of enrollment if you have accessed less than 25% of the course. To request a refund, contact us at support@academicdigital.space.
Yes. Learners receive a verifiable digital certificate from Metascholar Institute upon successful course completion.
Self-paced courses offer lifetime access. Instructor-led courses remain accessible during the course period and up to one month after it ends.
Yes. The platform is fully responsive and can be accessed via mobile phones, tablets, laptops, or desktop computers.
Visit the “Become an Instructor” page, complete the application, and our academic team will contact you for onboarding if approved.
Courses are designed for skills development and career advancement. Certificates are issued by Metascholar Institute but are not equivalent to formal university degrees unless otherwise specified.
We focus on localized content for African learners, provide expert instruction, offer real-world applications, and integrate with the services of Metascholar Consult Limited.
You can email us directly at support@academicdigital.space or use the “Contact Us” form on the website. Live chat is also available during working hours.
Absolutely. Metascholar Institute offers bulk enrollment and custom training solutions for schools, NGOs, and corporate teams. Please contact us at support@academicdigital.space to request a group package or demo.
Most courses are open to all learners with no prerequisites. However, some advanced programs may recommend or require prior knowledge. This will be clearly stated in the course description.
Yes. Some course materials such as PDFs, slides, and worksheets are available for download. However, video content must be streamed online to protect intellectual property rights.
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