This course teaches you how to transition from traditional product-based selling to customer-centric sales by mastering needs analysis and pain point identification. You will learn the principles of consultative, solution, and value-based selling, enabling you to uncover hidden opportunities and build stronger customer relationships. With practical exercises, expert insights, and real-world applications, this program helps you establish trust, communicate value, and provide tailored solutions that address your buyers’ challenges. By the end, you will be equipped with proven strategies to strengthen rapport, close more deals, and accelerate your sales career in today’s competitive market.
Associate Professor of English Language & Literature, Makawanpur Campus, Hetauda, Nepal (Affiliated to Tribhuvan University, Kathmandu, Nepal)
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